Duke’s Delivery Policy
Customer can only order the products which are in stock, and the in-stock items can be delivered to the customer’s shipping address.
Shipping Location: Our delivery covers Canada and US only. Customers from outside of the Canada and US can contact us directly by Phone or email to inquire a delivery option.
Delivery Time: The estimated delivery time will show on the checkout page while selecting the courier options, as well as on the invoice too. The estimated delivery time may change due to various reasons, such as weather, and holidays. For the specific schedule and other details of delivery, please consult the website of shipping company you select on the check-out page.
Delivery Instructions: If you had any delivery instructions, please leave it in the provided “order notes” box when check-out.
Cost of Shipping: Cost of shipping will depend on the weight of the products, delivery method, and delivery distance. The delivery expense will be automatically calculated on the checkout page.
Damaged Products in Transport: Please contact us if your item is damaged while shipping.
Contact for Support: Please contact us for any other questions and inquiries at:
Tel: +1 6042670255